Privacy Policy

1. Who This Policy Applies To

This policy applies to all visitors to our website and all clients or prospective clients who interact with us through any channel — including our website, phone, WhatsApp, email, contact or enquiry forms, or social media — to enquire about, request, or pay for our business registration and compliance services.

2. About Our Website

Our website at maridabusinessservices.org serves as both a service platform and a point of client engagement. Through the website, visitors can learn about our services, get in touch with us, submit enquiries, and may also complete payments directly online. Standard technical data — such as IP address, browser type, device information, and pages visited — is also collected automatically for website performance and analytics. This technical data does not personally identify you.

3. Information We Collect

We collect personal information when you interact with us through any channel, including our website, phone, WhatsApp, email, contact or payment forms, or social media. This may include:

• Full name, phone number, email address, and WhatsApp contact
• Business name, business address, and nature of business
• Identity document details — NIN, Voter's Card, Driver's License, or International Passport
• Names, contact details, and identification of directors, proprietors, or trustees
• Any other information shared with us in the course of handling your registration or compliance service

4. Why We Collect Your Information

We collect and use your information to:

• Process and complete business registrations and compliance filings on your behalf
• Communicate with you about your registration status, document requirements, or payment
• Provide legal and professional guidance through our team and partnered lawyers
• Submit your details to the relevant government body — CAC, FIRS, SCUML, Trademark Registry, cooperative authorities, or pension administrators — as required by your service
• Maintain accurate internal records of all client engagements and transactions
• Comply with applicable Nigerian laws and regulatory obligations

5. Legal Basis for Processing

We process your personal data on the following grounds under the Nigeria Data Protection Act (NDPA) 2023:

• Contract performance — processing is necessary to deliver the registration or compliance service you have requested
• Legal obligation — certain data must be submitted to government authorities as required by Nigerian law
• Legitimate interest — to maintain records, follow up on filings, and communicate with clients throughout the process
• Consent — where you have voluntarily reached out to us or submitted information through our website to request a service

6. Who We Share Your Information With

As a third-party registrar acting on your behalf, sharing your information with relevant authorities is a necessary part of delivering our service. We may share your data with:

• Government agencies and registries — CAC, FIRS, SCUML, the Trademark Registry, cooperative registration authorities, Stanbic IBTC Pension, and any other body required for your specific filing
• Legal and professional partners — lawyers and compliance professionals who work with us to handle, review, or advise on your registration
• Service providers — email, communication, or website tools used in the course of delivering our service

We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes.

7. How Long We Keep Your Data

We retain your personal information for as long as necessary to complete your registration, maintain accurate records, resolve disputes, and comply with legal obligations. Records for completed registrations are retained for a minimum of six years in line with Nigerian business record-keeping standards.

Where you contact us to enquire about a service but do not proceed, we will retain your contact details only for as long as reasonably necessary to follow up, after which they will be deleted from our active records unless you have engaged a service or given further consent to be contacted.

8. Data Security

Marida Business Services takes reasonable technical and organizational measures to secure the personal information under our control — including limiting access to authorized staff and professional partners directly involved in your service, and handling client records with appropriate care.

However, Marida is not responsible for the data security practices of third-party handlers, including government agencies, registries, legal partners, communication platforms, or any other external party to whom your data is lawfully disclosed in the course of delivering your service. Once data is transmitted to or held by those parties, their own privacy and security policies apply.

9. Cross-Border Data Transfers

In delivering our services, your personal data may be processed or stored outside Nigeria. This can occur through the use of third-party communication tools, cloud-based platforms, email services, or government portal systems that operate on international infrastructure. Where such transfers occur, we take reasonable steps to ensure your data is handled in a manner consistent with the Nigeria Data Protection Act (NDPA) 2023 and applicable transfer requirements under Section 41 of the Act.

10. Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, Marida Business Services will notify the Nigeria Data Protection Commission (NDPC) within 72 hours of becoming aware of the breach, in accordance with Section 40 of the NDPA 2023. Where the breach is likely to result in a high risk to you personally, we will also notify you directly without undue delay through the contact details you have provided.

11. Cookies

Our website may use cookies to understand how visitors use the site, measure performance, and support form functionality. Cookies may capture personal information where you have submitted details through a form on the site. You can manage or disable cookies through your browser settings, though this may affect certain website features.

12. Third-Party Links

Our website may contain links to external websites or government portals. We are not responsible for the privacy practices of those external sites and encourage you to review their policies before submitting any personal information.

13. Children's Privacy

Our services are intended for adults and businesses. We do not knowingly collect personal information from anyone under the age of 18.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates take effect once published on our website. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, contact us via phone, WhatsApp, or email. Visit maridabusinessservices.org for our contact details.